State Farm® Insurance Agent Kevin Rice
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
paul tellulater
June 26, 2025
5
out of
5
rating by paul tellulater
"5 stars 4 now..Braden my agent is way kool prices r market cept 4 me but he way kool..easy peezy legit ins..nice to have Simone who will listen even if price don't come down..friendly in out wut I needed 4 now .."
Peggy Johnson
June 25, 2025
5
out of
5
rating by Peggy Johnson
"I have enjoyed working with this company.They are always finding ways of helping me save money but still maintain the right level of protection for my home and vehicles Wonderful people to deal with."
Glenn Key
June 24, 2025
5
out of
5
rating by Glenn Key
"Needed proof insurance for secretary of state got it in minutes"
Jer
June 23, 2025
5
out of
5
rating by Jer
"Everyone that works for Kevin Rice is very friendly and helps any way they can. I will always do Business with them."
Ron Landenberg
June 17, 2025
5
out of
5
rating by Ron Landenberg
"Rice State Farm Insurance Agent, are always a pleasant to work with and are always available for anyway they can you . They have been the best agency I’ve every did business with in my 72 yrs."
We responded:
"Thank you for the great review, Ron. We appreciate your loyalty and look forward to continuing business with you! "
Anne Mcfarland
June 11, 2025
5
out of
5
rating by Anne Mcfarland
"They are always there willing to help and you don't wait it's done instantly. Ty"
We responded:
"We appreciate your great feedback, Anne! We are glad you have quick and easy service. "
Shauna Brinkman
June 5, 2025
5
out of
5
rating by Shauna Brinkman
"Amy is great. She listened to me with my wants and needs for a policy and found the best options for me."
We responded:
"We are so glad to hear Amy was able to find a policy to fit your needs. There are so many different options out there, it's important to have someone devoted to finding the best one for you! Thanks for the positive feedback, Shauna! "
Mary Umbreit
May 31, 2025
5
out of
5
rating by Mary Umbreit
"I was having a trying time and Jodie. Got me a very good rate for my vehicle insurance and renters insurance. And then she also did a quote for me and my husband for when we work things out and get back home. And I also referred a friend of mine to her and Jodie got her a awesome rate as well. So I applaud you. Thank you so much. You guys have done a lot."
We responded:
"Thank you for the kind feedback, Mary. Jodi goes above and beyond to provide excellent service. I am glad to hear she was able to help not only you, but your friend also! "
James Alan
May 30, 2025
5
out of
5
rating by James Alan
"Staff are kind and make insurance policy decision making a plessant experience. My agent in the office is Amy. She is an effective agent and a quality person."
We responded:
"Thanks for the feedback, James. Amy is very effective and provides top notch quality service! "
Lisa’s Love Boutique & Studio
May 28, 2025
5
out of
5
rating by Lisa’s Love Boutique & Studio
"Amy has been such an incredible help!"
We responded:
"Thank you for the shout out, Lisa. Amy is always on the ball and willing to help. "
Carlee Bowerson
May 28, 2025
5
out of
5
rating by Carlee Bowerson
"Everyone that works there is extremely nice and works with you so well!"
We responded:
"Thank you for the feedback, Carlee! We take pride in our customer service. "
DM Katman
May 21, 2025
5
out of
5
rating by DM Katman
"Amy was super helpful in arranging for the transfer of my auto insurance policy from Colorado to Michigan. She went out of her way to answer all of my questions."
We responded:
"I am so glad to hear Amy was helpful assisting you with your state move! Welcome to Michigan! We look forward to continuing business with you. "
Steve Trollman
May 21, 2025
5
out of
5
rating by Steve Trollman
"All the staff is nice. Amy made sure we were covered and answered all the questions we had."
We responded:
"Thanks for the awesome feedback, Steve. We agree that Amy is on top of the ball when it comes to making sure you are completely covered! "
Randi Oswald
May 16, 2025
5
out of
5
rating by Randi Oswald
"I have been working with this location for the last year now. They have been the most AMAZINGLY helpful. Super friendly staff. I can definitely say I won't be changing insurance companies. They always help with ANY questions or concerns I may have. Definitely LOVE working with them."
We responded:
"Randi, it's so great to hear of the awesome experience you had with our team. I agree - Amy is amazing and does tremendous work providing our best coverage options at the best value. Thanks again, Kevin Rice State Farm Agency"
Robert-John V.
May 14, 2025
5
out of
5
rating by Robert-John V.
"The staff here is great! They are super helpful and knowledgeable even outside of the Auto Insurance."
We responded:
"Great to hear, Robert-John! We take pride in continuous education that allows our staff for assist each of our policyholders (and beyond) with top notch service! "
Sydney
February 13, 2025
5
out of
5
rating by Sydney
"The staff here is fantastic! Everyone at this branch is so helpful, kind, and knowledgeable. Finding affordable insurance was a pain before now; thanks guys!"
Ron Cutler
November 28, 2024
1
out of
5
rating by Ron Cutler
"Can not open attachment?"
We responded:
"Ron, I'm sorry to hear of the issue with the attachment. I replied to this initially back on Thursday (11/28/2024) asking if you could email me personally, as we were closed for the Thanksgiving Holiday, but I haven't heard anything back. Today, as we got back into the office I tried to access your file to see what the issue was to try and assist, but unfortunately I'm unable to pull anything up in your name. I'm not seeing an account with either our Bad Axe or Croswell offices. Is this for something under a different name? Is it something you're waiting on from one of our locations - or perhaps another State Farm? I want to help you, but could you contact our office so we can gather more information? Hope we can help you to resolve the issue. "
Ron Cutler
November 28, 2024
1
out of
5
rating by Ron Cutler
"Can not open attachment?"
We responded:
"Ron, I'm sorry to hear of the issue with the attachment. I replied to this initially back on Thursday (11/28/2024) asking if you could email me personally, as we were closed for the Thanksgiving Holiday, but I haven't heard anything back. Today, as we got back into the office I tried to access your file to see what the issue was to try and assist, but unfortunately I'm unable to pull anything up in your name. I'm not seeing an account with either our Bad Axe or Croswell offices. Is this for something under a different name? Is it something you're waiting on from one of our locations - or perhaps another State Farm? I want to help you, but could you contact our office so we can gather more information? Hope we can help you to resolve the issue. "
Dustin Craven
August 13, 2024
5
out of
5
rating by Dustin Craven
"Highly recommend the services at Kevin Rice State Farm for their excellent customer service. Long story short; I drive locally and very minimally. I do not make claims on my insurance if I can possibly avoid it. This includes behavior like just driving defensivly. I keep the minimum coverage and roadside because of the age of my vehicle (134k). Recently, I took a trip to see my father all the way to Midland and "broke down" just outside of Auburn. Recently, I had a fuel pump replaced at a mechanics shop locally . Cost 700 + $ !! (That came out of my pocket) Not working properly, needless to say. Would have cost me hundreds of dollars out of my pocket to tow it back to home turf. Kevin wasn't having any of it. Working with his team, I agreed to take it right back to the mechanics shop where the original problem was supposed to be repaired. I was towed back to the shop where I had to arrange other transportation and paid out a few hundred bucks out of my pocket for the tow around 4 pm. I collected my paperwork from the tow driver and went home. I arrived at the Kevin Rices office at 920 a.m. the next day, with my paperwork and had my reimbursement check at 930 a.m. Wow.!. I feel like with insurance, there has to be a reasonability and solid guidelines that are followed by both parties. There are always gray areas to be considered, and this is one instance where I felt they went beyond the normal call of duty that even I would expect based on previous experiences dealing with insurance companies. Thank you for being there, Kevin Rice and the entire StateFarm Team. DUSTIN CRAVEN Loyal Customer"
We responded:
"Dustin, Wow. Thank you SO much for the tremendous feedback. It is our mission to reach the absolute extension of our capabilities for our policyholders. We strive to do everything and anything in our power while representing State Farm and advocating for our customers. We appreciate your business and are so happy to have you be a part of our agency. We are glad to hear that we were able to help in any way we could in the event of what sounds like a frustrating situation. Your loyalty means everything to us. We look forward to continuing to serve you going forward! -Kevin Rice State Farm Agency"
Lori Schott
August 5, 2024
5
out of
5
rating by Lori Schott
"Carly is a very pleasant receptionist to talk to. If she doesn't know the answer to your question, she will promptly get with Kevin and both of them will respond quickly with an answer. Kevin is very good at explaining your insurance issues. I am glad we are associated with this particular State Farm office!"
We responded:
"Lori, thank you so much for the great review of our office! We agree - Carly is wonderful and the team takes so much pride in providing prompt and accurate information on any insurance issue. We are very glad that you're associated with our office and we're honored to serve you. Thank you again, Kevin Rice State Farm Insurance Agency "
Scott Welsh
July 25, 2024
5
out of
5
rating by Scott Welsh
"What's friendly and answered all our questions"
We responded:
"Thank you for the great feedback, Scott. We strive to answer any questions that may arise. We take pride in our friendly atmosphere as well! -Kevin Rice State Farm Agency"
Sharon Deroeck
July 18, 2024
5
out of
5
rating by Sharon Deroeck
"Amy is very helpful and is always willing to go the extra mile to explain everything!"
We responded:
"Thank you for your feedback, Sharon! We agree that Amy is always willing to go above and beyond for those we serve! -Kevin Rice State Farm Agency"
Robert Mcgee
July 2, 2024
5
out of
5
rating by Robert Mcgee
"Had a wonderful experience. The staff was abundantly kind and went above and beyond to be helpful."
We responded:
"Thanks for the feedback, Robert! We are happy to hear that you find your experiences wonderful. I also believe the team is kind and helpful. -Kevin Rice State Farm "
Marissa Mcgalliard
July 2, 2024
5
out of
5
rating by Marissa Mcgalliard
"Amy was very informative, helpful, and explained everything we had a question to. She got to know us on a personal levels, which was amazing. Very kind and look forward to speaking with her again!"
We responded:
"Thank you, so much for the kind words! Amy is our sales leader and does a phenomenal job. We are very proud of the service she provides to our community. We look forward to continuing to work with you at the office. -Kevin Rice State Farm"
Desarae Langley
July 2, 2024
5
out of
5
rating by Desarae Langley
"The staff is always helpful and friendly. I love how involved they are in the community! I will recommend to everyone looking for insurance"
We responded:
"Awesome to hear, Desarae! We are glad that you are able to get friendly help when you need it. We have such a great referral program for our current customers, too! -Kevin Rice State Farm"