State Farm® Insurance Agent Kevin Rice
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert-John V.
May 14, 2025
5
out of
5
rating by Robert-John V.
"The staff here is great! They are super helpful and knowledgeable even outside of the Auto Insurance."
Sydney
February 13, 2025
5
out of
5
rating by Sydney
"The staff here is fantastic! Everyone at this branch is so helpful, kind, and knowledgeable. Finding affordable insurance was a pain before now; thanks guys!"
Ron Cutler
November 28, 2024
1
out of
5
rating by Ron Cutler
"Can not open attachment?"
We responded:
"Ron, I'm sorry to hear of the issue with the attachment. I replied to this initially back on Thursday (11/28/2024) asking if you could email me personally, as we were closed for the Thanksgiving Holiday, but I haven't heard anything back. Today, as we got back into the office I tried to access your file to see what the issue was to try and assist, but unfortunately I'm unable to pull anything up in your name. I'm not seeing an account with either our Bad Axe or Croswell offices. Is this for something under a different name? Is it something you're waiting on from one of our locations - or perhaps another State Farm? I want to help you, but could you contact our office so we can gather more information? Hope we can help you to resolve the issue. "
Dustin Craven
August 13, 2024
5
out of
5
rating by Dustin Craven
"Highly recommend the services at Kevin Rice State Farm for their excellent customer service. Long story short; I drive locally and very minimally. I do not make claims on my insurance if I can possibly avoid it. This includes behavior like just driving defensivly. I keep the minimum coverage and roadside because of the age of my vehicle (134k). Recently, I took a trip to see my father all the way to Midland and "broke down" just outside of Auburn. Recently, I had a fuel pump replaced at a mechanics shop locally . Cost 700 + $ !! (That came out of my pocket) Not working properly, needless to say. Would have cost me hundreds of dollars out of my pocket to tow it back to home turf. Kevin wasn't having any of it. Working with his team, I agreed to take it right back to the mechanics shop where the original problem was supposed to be repaired. I was towed back to the shop where I had to arrange other transportation and paid out a few hundred bucks out of my pocket for the tow around 4 pm. I collected my paperwork from the tow driver and went home. I arrived at the Kevin Rices office at 920 a.m. the next day, with my paperwork and had my reimbursement check at 930 a.m. Wow.!. I feel like with insurance, there has to be a reasonability and solid guidelines that are followed by both parties. There are always gray areas to be considered, and this is one instance where I felt they went beyond the normal call of duty that even I would expect based on previous experiences dealing with insurance companies. Thank you for being there, Kevin Rice and the entire StateFarm Team. DUSTIN CRAVEN Loyal Customer"
We responded:
"Dustin, Wow. Thank you SO much for the tremendous feedback. It is our mission to reach the absolute extension of our capabilities for our policyholders. We strive to do everything and anything in our power while representing State Farm and advocating for our customers. We appreciate your business and are so happy to have you be a part of our agency. We are glad to hear that we were able to help in any way we could in the event of what sounds like a frustrating situation. Your loyalty means everything to us. We look forward to continuing to serve you going forward! -Kevin Rice State Farm Agency"
Lori Schott
August 5, 2024
5
out of
5
rating by Lori Schott
"Carly is a very pleasant receptionist to talk to. If she doesn't know the answer to your question, she will promptly get with Kevin and both of them will respond quickly with an answer. Kevin is very good at explaining your insurance issues. I am glad we are associated with this particular State Farm office!"
We responded:
"Lori, thank you so much for the great review of our office! We agree - Carly is wonderful and the team takes so much pride in providing prompt and accurate information on any insurance issue. We are very glad that you're associated with our office and we're honored to serve you. Thank you again, Kevin Rice State Farm Insurance Agency "
Scott Welsh
July 25, 2024
5
out of
5
rating by Scott Welsh
"What's friendly and answered all our questions"
We responded:
"Thank you for the great feedback, Scott. We strive to answer any questions that may arise. We take pride in our friendly atmosphere as well! -Kevin Rice State Farm Agency"
Sharon Deroeck
July 18, 2024
5
out of
5
rating by Sharon Deroeck
"Amy is very helpful and is always willing to go the extra mile to explain everything!"
We responded:
"Thank you for your feedback, Sharon! We agree that Amy is always willing to go above and beyond for those we serve! -Kevin Rice State Farm Agency"
Robert Mcgee
July 2, 2024
5
out of
5
rating by Robert Mcgee
"Had a wonderful experience. The staff was abundantly kind and went above and beyond to be helpful."
We responded:
"Thanks for the feedback, Robert! We are happy to hear that you find your experiences wonderful. I also believe the team is kind and helpful. -Kevin Rice State Farm "
Marissa Mcgalliard
July 2, 2024
5
out of
5
rating by Marissa Mcgalliard
"Amy was very informative, helpful, and explained everything we had a question to. She got to know us on a personal levels, which was amazing. Very kind and look forward to speaking with her again!"
We responded:
"Thank you, so much for the kind words! Amy is our sales leader and does a phenomenal job. We are very proud of the service she provides to our community. We look forward to continuing to work with you at the office. -Kevin Rice State Farm"
Desarae Langley
July 2, 2024
5
out of
5
rating by Desarae Langley
"The staff is always helpful and friendly. I love how involved they are in the community! I will recommend to everyone looking for insurance"
We responded:
"Awesome to hear, Desarae! We are glad that you are able to get friendly help when you need it. We have such a great referral program for our current customers, too! -Kevin Rice State Farm"
Jonathan M
July 1, 2024
5
out of
5
rating by Jonathan M
"Sooo glad i went with state farm! Cheapest rates i could find and amy was an awesome agent/staff the whole process was a breeze truly thank you!"
We responded:
"Thank you for the awesome review, Obey! I am glad to hear that the process here was a breeze. Amy is pretty great at making things come easy. We are glad to be able to serve you. -Kevin Rice State Farm"
Mary Hodges
June 11, 2024
5
out of
5
rating by Mary Hodges
"I switched all my policies to them and they saved me a couple hundred dollars a month. They also informed me of ways I could have been saving money with my other agent but wasn’t . They have been very helpful and I am thankful that I switched"
We responded:
"Mary, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you switched all your policies to us and that we were able to save you a significant amount of money each month. We pride ourselves on providing our customers with excellent service and helping them find ways to save. It's great to know that our team informed you about additional ways to save money with your previous agent. We believe in transparency and ensuring that our customers are aware of all available options to make the best financial decisions. We appreciate your trust in our company and are grateful to have you as a customer. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you again for choosing us as your insurance provider. Best regards, Kevin Rice State Farm Agency "
Tieira Karpinski
June 11, 2024
5
out of
5
rating by Tieira Karpinski
"Great people who care. Recommend highly. They'll help you figure out changes and how to make changes if your having life changing issues or can afford much. Jodi is amazing and she always breaks everything down for me."
We responded:
"Tieira, Thank you so much for taking the time to leave us such a positive review! We're incredibly grateful for your kind words and recommendation. At Kevin Rice State Farm, we deeply care about our customers and their well-being. We understand that life can bring unexpected changes and financial challenges, and we're committed to helping you navigate through them. We're delighted to hear that Jodi has been amazing in providing you with the support and guidance you need. Our team strives to break down complex information and make it easily understandable for our valued customers like you. We're honored to have you as a customer and appreciate your trust in our team. If there's anything else we can assist you with, please feel free to reach out. We're here to help! Once again, thank you for your kind words and recommendation. We truly appreciate it. Sincerely, Kevin Rice State Farm Agency "
Klayton Clish
June 11, 2024
5
out of
5
rating by Klayton Clish
"Great customer service and an all around good experience."
We responded:
"Klayton, Providing excellent customer service is one of our top priorities, and we're glad to know that we were able to meet your expectations. If there's anything else we can do to further enhance your experience or assist you in any way, please don't hesitate to let us know. Thank you once again for your feedback and for choosing our services. We look forward to serving you in the future! Take care, Kevin Rice State Farm. "
Anmarie Austin
June 10, 2024
5
out of
5
rating by Anmarie Austin
"I love the service staff here! Always so kind when I call and have any questions. Amy also is great when starting policies. She explained everything very clear. Im happy to be a state farm customer!"
We responded:
"We are so happy to hear that you're happy with our office! We are honored to serve you. We very much appreciate your business and appreciate your feedback. Thanks again, Kevin Rice State Farm Agency "
Savannah Spencer
June 10, 2024
5
out of
5
rating by Savannah Spencer
"Always love coming in and seeing this team! They are so helpful and kind and are very on top of things! Highly recommend!!"
We responded:
"Savannah, thank you so much for your review and for your recommendation! We very much appreciate it and love the feedback. Thank you again, Kevin Rice State Farm Agency "
S An
June 10, 2024
5
out of
5
rating by S An
"Absolutely love the atmosphere here. Everyone is always so welcoming and kind. Always greeted with a smile!"
We responded:
"We are thrilled to hear that you love our atmosphere, that means a ton to us and we take great pride how we approach our work. Thank you for sharing, Kevin Rice State Farm Agency "
Aubrey
June 10, 2024
5
out of
5
rating by Aubrey
"They are very helpful"
We responded:
"Thank you for your review! "
Abigail Beecher
June 10, 2024
5
out of
5
rating by Abigail Beecher
"Really great service!!"
We responded:
"Thank you, Abigail, for the review! Our service team is top-notch! Thank you, Kevin Rice State Farm "
Jodi Beecher
June 10, 2024
5
out of
5
rating by Jodi Beecher
"Shelby has a very pleasant voice. Great addition to the team"
We responded:
"Thank you for sharing your feedback, Jodi! "
Nick Strozeski
May 10, 2024
5
out of
5
rating by Nick Strozeski
"Walk in and leave with what you need!"
We responded:
"Love to hear reviews like this, we're always here to help life go right! Thanks again, Kevin Rice State Farm"
allison bolinger
April 26, 2024
5
out of
5
rating by allison bolinger
"Shelby was so helpful!"
We responded:
"Thank you for the review! "
Amelia Bednaryczk
April 26, 2024
5
out of
5
rating by Amelia Bednaryczk
"Shelby was SO helpful in finding the right agent for me!! Absolutely loved her and her positive energy!"
We responded:
"We love hearing this type of feedback! Thank you for sharing. We agree - Shelby is always positive and helpful! Thank you, Kevin Rice State Farm "
Jessica Burling
April 26, 2024
5
out of
5
rating by Jessica Burling
"Kevin Rice State Farm is the place to go.. Cheap yet professional and friendly staff. Amy is always so bubbly 😊😊"
We responded:
"Thank you Jessica for the kind words and the review! We agree, we are the place to go! Thanks again, Kevin Rice State Farm "
Allison Fischer
April 26, 2024
5
out of
5
rating by Allison Fischer
"I absolutely love the team at this State Farm, everyone is always so kind and the energy there is so fun! Shelby is especially always so nice and welcoming over the phone, she is so sweet!"
We responded:
"Thank you so much for your kind words and for the review. Shelby is wonderful and the team takes great pride in the service we get to provide. Thanks again, Kevin Rice State Farm Agency "